Bug Report

This form should be used when you have encountered a problem that has not or cannot be reported automatically by the software. To check this go the Help menu in the software and click on 'Troubleshooting Log'. If the problem you wish to report about is not listed please fill in this form, if it is you can automatically upload the report by clicking on 'Send Report' from the 'Help' menu.

When you submit your bug report, it will be entered into our database for tracking purposes. It will be associated with the Product Serial or Customer Number under which you made this report. After an initial assessment by our support department, the resolution of the problem will be assigned to an appropriate engineer. We will then contact you and advise you of our findings, any solutions and relevant patches.

Also see Customer Service | Suggestion Box | Tech Support
Before You Begin:

Have you checked for the problem in Knowledgebase?

If you have, and are still experiencing the problem, please proceed with this report.
Step 1.
Which Future Corp Software Package are you reporting about?
  
Software Program Version No
           
Plug In or Module   Version No
Product Serial No
    (if a demo, please type in "Demo")  
Step 2.
What operating system are you using?
 
  Other     32Bit 64Bit
I have installed all Windows Updates   Yes No

Note: If you answered 'No', you MUST update your software from www.microsoft.com
before we can process your report.
Step 3.
Please enter a brief one-line description of the problem



(e.g. "Editor doesn't respond to up-arrow under image")
Step 4.

If the problem is reproducible, please list the steps required to cause it, leaving a blank
line between each step



(e.g. "1. Create a new job. 2. Insert some text ...")
Step 5.
If the problem is not reproducible (only happened once, or occasionally for no apparent
reason).

Please describe the circumstances in which it occurred and the symptoms observed



(Note: it is much harder for us to fix non-reproducible bugs)
Step 6.
If the problem causes any error messages to appear, please write down the exact text
displayed and enter it here
Step 7.

Enter any other 'relevant' comments in the space provided below

Step 8. Contact Details
 
Title
Contact Name
 
*Business Name
Country
 
Email

Telephone

*Facsimile
Country
 Area
 Number
 
 

*Optional